TURNAROUND TIME:
Orders placed before noon Monday thru Friday (excluding holidays and peak season) will be processed within 2 business days. Orders placed on Saturdays and Sundays will begin processing the following business day.
SHIPPING METHODS:
Available shipping methods are Canada Post, Intelcom and FedEx.
TRACKING:
Once your order has been processed and shipped, you will receive a shipment confirmation email with your order’s tracking number.
SHIPPER ISSUES:
Although we are sympathetic, we are NOT responsible for delayed delivery by Canada Post, Intelcom or FedEx. Please make use of the tracking number we provided. If your order shows as “delivered” but you haven’t received it, we kindly request that you first check with a member of your household. If you’re still unable to locate the package, please don’t hesitate to reach out to us via email for further assistance.
