Your tracking number is located in the shipping confirmation email you received when your order was sent.


Tracking updates appear once the courier has received and scanned your package. Until then, it’s normal for tracking to show that shipment details were received or that the package is still with the merchant.

If there’s no update after 3 business days, feel free to contact us and we’ll be happy to help.

Once you have it, click on the link and enter the tracking information inside the designated box.

Intelcom: Tracking starts with “WIPT”

click here to enter tracking information


Canada Post: 16-digit tracking numbers

click here to enter tracking information


FedEx: 12-digit tracking numbers

click here to enter tracking information