Two Steps to Ending your Test & Shipping back to the Lab
STEP 1:
👉 Be sure to submit your testing information through the ONLINE PORTAL.
This is the only way your test will be registered and your results processed.
If you skip the form and did not save your device number, the lab has no means of locating your device.
Thank you for taking the time to complete a long-term radon test. You’ve made an important investment in the health of your home, yourself, and your loved ones. Ensuring your dosimeter reaches the lab safely is the final and most crucial step to receiving your results.
Following the guidelines below are essential to prevent problems such as unprocessed results or undelivered test kits, as we cannot take responsibility if the return instructions are not followed.
Important Update – New U.S. Shipping Rules
STEP 2:
As of August 29, 2025, new U.S. customs requirements apply to small parcels under $800 shipped from Canada. These changes affect how your dosimeter must be declared before shipment.
To help you comply, we’ve created a simple step-by-step guide.
👉 Please refer to New U.S. Shipping Rules for Small Parcels Under $800
âś… Recommended shipping option
We strongly recommend choosing Tracked Packet for peace of mind. You’ve taken the time to complete a long-term test and made an important investment in your health. Tracking helps ensure your device reaches the lab safely and your results are processed without delay.
đźš« Do not use stamps
Stamped mail can result in lost or undeliverable packages, with no way to confirm delivery.
If you’ve lost your return envelope:
Just follow these steps and also the Important Update – New U.S. Shipping Rules mentioned above:
If you’ve lost your return envelope, please print this form and bring it with you to Canada Post. Place your dosimeter in a secure envelope and use a tracked shipping service to ensure your package arrives safely.
Don’t forget to also file the electronic customs declaration, which came into effect on August 29, 2025. You can find the instructions here.
SHIP TO:
AccuStar Labs
2 Saber Way , Ward Hill (Haverhill), MA, 01835-8000
USA
1-888-480-8812