CONTACT
Have a Question?
⏳ Looking for a quick answer?
For the fastest answers to common questions (end-date entry, reminder emails, shipping instructions, customs declarations, etc.), please visit our FAQ section under Resources & Support in the top menu.
Most questions can be resolved rapidly.
You’ll also find all necessary forms and helpful documents in that section.
If you’re still unable to locate your answer, please use the contact form in the bottom-right corner to send us a message.
Contact Hours
Monday thru Friday 8:30 AM – 5:00 PM
Closed on weekends and holidays.
Phone Number
Contact info
+1-855-85-RADON (1-855-857-2366)
Office
PO Box 75154
Cap-Rouge Office
Quebec, QC G1Y 3C7
No devices should be shipped to this address. All devices must be sent directly to the laboratory, following the shipping instructions provided.
Please review the Resource & Support section as it may have the information you need.
Important: Review Before Shipping Your Dosimeter
Before returning your dosimeter, please review the SHIPME checklist to ensure everything is complete and accurate.